ikon toto Privacy Policy

This page describes what we collect when you use ikon toto and how we keep that data protected. We collect personal information — your email, phone number, identity documents, and payment details — only to verify your account, process deposits and withdrawals, and comply with banking regulations. We do not sell your data to third parties, and we do not use it for marketing without your consent.

Our privacy practices are designed around a simple principle: we collect only what we need, we store it securely, and we share it only when required by law or necessary to operate our platform. This policy explains what data we collect, how we use it, who has access to it, and what rights you have over your information.

If you have questions about how we handle your data, our support team can answer them. You can also contact us directly using the contact details at the end of this policy.

What Data We Collect on ikon toto

Account Registration and Verification

When you create an ikon toto account, we collect your email address, phone number, and full name. We use this information to verify your identity and send you account notifications. We may also request a copy of your government-issued ID (passport, driver's license, or national ID card) to comply with banking regulations. This verification is required before you can deposit or withdraw funds.

We store your identity documents securely and do not share them with third parties except where required by law or banking regulations. Once verification is complete, we retain your documents for the duration of your account and for a period after account closure as required by law.

Payment Information

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we collect transaction records showing the amount, date, and payment method. We do not store your e-wallet login credentials or your bank account passwords. Payment processors (mobile banking, local payment, etc.) handle your payment credentials directly, and we only receive confirmation that the transaction succeeded.

We retain payment records for accounting and regulatory compliance. These records are stored on secure servers and are not shared with third parties except where required by law or banking regulations.

Personal data

Email, phone number, full name, date of birth, address — collected during account registration and verification.

Identity documents

Government-issued ID (passport, driver's license, national ID) — collected for verification and regulatory compliance.

Payment records

Transaction history showing deposits, withdrawals, amounts, and dates — retained for accounting and compliance.

Activity logs

Login times, game activity, bets placed — used to detect fraud and improve platform security.

Activity and Usage Data

We collect information about how you use ikon toto — which games you play, when you log in, which tables you join, and your betting history. We use this data to detect fraud, prevent account abuse, and improve our platform. We do not use this data for marketing or profiling without your consent.

Cookies and Tracking

We use cookies to keep you logged in and to remember your preferences (language, table limits, etc.). These cookies are stored on your device and are not shared with third parties. You can disable cookies in your browser settings, but this may affect your ability to use ikon toto.

How We Use and Protect Your Data

Data Security and Storage

We at ikon toto store your data on secure servers located in data centres in Jakarta and Surabaya. Our servers use encryption, firewalls, and access controls to protect your information. We limit access to your data to employees who need it to operate the platform — customer support staff, fraud prevention team, and technical staff.

We do not guarantee that our servers are located entirely within Indonesia. Some data may be processed or backed up on servers outside Indonesia for redundancy and disaster recovery. By using ikon toto, you consent to this international data processing.

Third-Party Processors

We work with third-party processors to operate ikon toto. Payment processors (DANA, e-wallet, mobile banking, local payment, etc.) handle your payment information directly. Email service providers send you account notifications. Analytics providers help us understand how the platform is used. We require all third-party processors to maintain the same level of data security and confidentiality that we do.

We do not sell your data to advertisers or marketing companies. We do not share your data with third parties for their own marketing purposes. We only share your data where necessary to operate the platform or where required by law.

Your Rights Over Your Data

You have the right to access your personal data at any time. You can log into your ikon toto account and view your profile, payment history, and activity logs. You have the right to request corrections if your data is inaccurate. You have the right to request deletion of your account and associated data, subject to legal retention requirements.

To exercise these rights, contact our support team. We will respond to your request within 30 days. If you believe we have mishandled your data, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

Data Retention

We retain your personal data for as long as your ikon toto account is active. After you close your account, we retain your data for a period required by banking and tax regulations — typically 5-7 years. After this retention period, we delete your data unless we are required by law to retain it longer.

Payment records and transaction history are retained longer than personal data because they are required for accounting and regulatory compliance. Identity documents are retained for the duration of your account and for a period after closure as required by law.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on the ikon toto platform. Your continued use of ikon toto after changes are posted constitutes your acceptance of the updated policy.

Contact ikon toto

If you have questions about this privacy policy or how we handle your data, contact our support team. We respond in English and Indonesian via live chat, email, or phone. Our support team is available during Indonesian business hours and can direct your inquiry to the appropriate department.

You can also reach us by mail at our offices in Jakarta or Surabaya. Our support team can provide you with the specific mailing address and contact details.

1. Access your data

   Log into your ikon toto account to view your profile, payment history, and activity logs at any time.

2. Request corrections

   Contact our support team if your personal data is inaccurate and needs to be updated.

3. Request deletion

   You can request account closure and data deletion, subject to legal retention requirements.

4. Lodge a complaint

   If you believe we have mishandled your data, you can lodge a complaint with the relevant data protection authority.

We at ikon toto take your privacy seriously. We collect only the data we need to operate the platform and comply with regulations. We store it securely, we limit access to it, and we do not sell it to third parties. If you have concerns about how we handle your data, our support team is available to address them. Your trust is essential to us, and we work to earn it every day.